Amazon online shopping - False assurance and deduction of my amount

RD 24 Jun 2019

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I ordered a product (Casio G shock watch) from Amazon app on 23rd of june 2019 and they deducted my amount but cancelled the order by themselves by giving excuse that due to technical issue ur order was cancelled Amazon associates assured me three time that ur payment has been received and ur ordered will be delivered by 26th June 2019 , two time on Amazon customer service chat and one time on call ... They confirmed my order but now they have cancelled it. They lied to me and falsely assured me three time that we will deliver ur product. They deducted my amount on 26th june 2019 itself and now after cancelled they are telling me to place a new order because *the product is expensive now*. Moreover there was 1000 rupees cashback on that order which is not applicable now Second time they did this kind of thing to me

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