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PAYTM Customer Care


Website: https://paytm.com


B-121, Sector 5, Noida - 201301
Noida - 201301

Customer Care Phone Numbers and Contacts
  • 0120-3888-388
  • 0120-3888-388
  • Toll Free: 0120-4456-456

Related Complaints

Paytm mall - Allen cooper men formal shoes return related complaints

Hitesh Harsukhbhai Makvana on 21 Jan 2020

I want to order return, but Paytm Mall are not taking return my order, but order time return option available ....

PAYTM - Payement issue

Manohar lal on 20 Jan 2020

26 november 2018 paymet kat gya... Paytm company ko complaint krne ke bad bhi paisa vapas nai aaya... I coustmer care ko phne krte hai toh bolte hai hmari koi jawbdari nai hai.... I so plz help me.... I do fast...

PAYTM - Fraud happen on PAYTM

Jaydip Pitroda on 15 Jan 2020

I had booked Neeta volvo, but at the time of journey bus was changed to khatara bus, I raised concern to Paytm care, but still waiting for their response....

Paytm mall - Mobile phone

Jagannath on 8 Jan 2020

Mere ko paytm company se phone aaya tha ki aapka no.lucky nikla hai aapko paytm company ki taraf se vivo v9 pro phone 5000 me diya jayega jo aapke najdiki post office me aayega maine le liya usme belt shoes pocket pars nikla.contect no.8377095891.7835211969 ...

PAYTM - Paytm fastag delivery issue

Gurderp Singh on 31 Dec 2019

i orded fastag from paytm but they didnot deliverd yet but paytm app idicates delivery has done but they didnot deliverd yet even i am trying to call them but they are not picking my call Plz Help...


Vivek Sohar on 29 Dec 2019

Dear Team, I purchased fast from Paytm and they are providing useless service. I want to close the fastag issued against Vehicle number HR29W3479 and request was raised on dated 23.Dec.2019 Complaint Number is 150464342 till now they are not closing the Fastag. We request you to take quick action against paytm and help us in close my fastag. Looking forward to your reply at earliest. R...

PAYTM - Paytm fastag Cheat

Mainak Das on 29 Dec 2019

I have purchased fastag which was made mandatory for all cars. My purchase date was 4th December 2019 while delivery date was within 10th December 2019. Paytm failed to deliver the material on time and kept on updating delivery date. Finally I got a text from Paytm my fastag is arriving on 17th December 2019 with a courier details. I was surprised to see the status of my fastag being delivered wit...

Paytm - Fastag mismatch

Anmol sagar on 23 Dec 2019

I purchased fastag from Paytm online and it is not matching with my car no Ch01 BE1277. Bar code is different meant for other vehicles and is not working. ...

Paytm mall - Patym fastag

Akash saraiya on 20 Dec 2019

I place order of fastag at 27/11 /2019 9:39 am but steel 20/11/2019i have not recive fastag I have loss 200000 rs order I will not supply my other duetu fasttag I want companies of paytm mall...

PAYTM - Paytm Fastag

Monali patel on 19 Dec 2019

I want my fastag amount. I purchased FASTag on 08.11.19 n delivery time given by u is 22.11.19 but still They don’t dispatch the fast tag #worstservice #paytm...

iPaytm and amazon - Fraudulent DIWALI Offer

Chamansaheb Meerasaheb Jamkhandi on 6 Nov 2019

Sir/Madam I observed DIWALI OFFER on my mobile phone number 8805567832 to pay Rs. 3999.0 to Kolkata Roadways for Apple iPhone XR on Paytm, I have made payment and I have got message as Paid Rs. 3999 to Kolkata Roadways on Oct 28, 2019 23:55:50 with Ref: 27142240300. For more details, visit https://p-y.tm/OS-hODu through VM-iPaytm. Till date I have not received any mobile handset. My banking trans...

PAYTM - Paytm alloted wrong date on train ticket

Manish jain advocate on 2 Nov 2019

I have booked a train ticket on 2 Nov 1:57 am from sagar to jabalpur, I have selected the journey date 7 November all the process when completed then the date on the ticket given by paytm is 8 November which is incorrect. The PNR :8226622812 FOR ticket booking. Total amount paid by me is 412.13/-. So I contacted to paytm but no action was taken by then.so I request them to refund my whole amoun...


Mohammad Danish on 2 Nov 2019

My balance 16000 thousand is deducted by SBI without any information. . . . Regards:- Mohammad Danish. ...

PAYTM - Jhut bol kr swap machin bechna

Mridul agrawal on 13 Oct 2019

20 july ko paytm ka representative ne ek swap machine 7080 rs me life tim charge bolke shop pr lgaya Lekin bad me pta chalta h ki charge kewal 1 saal ka h, 2nd jis din machine lgi usi din billing ki start ki kha tha jo ki aaj tk nhi hui, na hi company ki side se koi inquiry ki gyi 3rd machine me jitne features btaye gye the bilkul galat btaye gye, nhi sabhi trh k card accept kiye jate nhi mach...

PAYTM - Refunded money not recieved

Divysnsh Sharma on 10 Oct 2019

On 8 october at 9:15 pm I had paid my electricity bill of rupees 1010 via Paytm but due to some technical error the transaction was failed but the money was debited from my account. Paytm was telling me that they had refunded the money but I had not recieved the amount even after 48 hours....

PAYTM - Wrong flight ticket allotment by Paytm.

Savai on 9 Oct 2019

Respected sir I have booked my flight from Delhi to Hyderabad which is on 9th November 7.10 am and Hyderabad to Delhi which is on 10 th November at 18.15, but I received wrong ticket from Hyderabad to Delhi for morning 10.10 , now after discussion they are asking for 2600 penalty amount for rescheduling which is not right and out of my pocket expenditure. This portal is only place where I can get...

PAYTM - Wrong flight ticket allotment by Paytm.

Savai on 9 Oct 2019

Respected sir, I have booked my flight ticket from Delhi to Hyderabad which was at 7 am and then back from Hyderabad to Delhi which was 18.15. but I received a wrong ticket from Hyderabad to Delhi in morning 10 am, I comaplained to paym many times, they are asking for 2600 penalty amount if I have to reschedule, but if I reacive wrong ticket from them it`s comanys responsibility which they are de...

PAYTM - Fraud case

Satyajit Dey on 4 Aug 2019

Purchased a bike on 4th July from Paytm. I received an offer of ₹4750 with a promo code.When I am trying to use the promo code every time some error popping up. Customer executive even the supervisor giving false assurance and till date no resolution provided. Will any conservation they are closing the ticket without any issue being resolved ...

paytm - Regarding Fraud and dispute unauthorized transaction

ashish kumar bhagoria on 25 Jul 2019

Dear sir, I have complain and inform to you by paytm company 18000/-debit my account and have been debited by your company to me and I wish to bring to your notice that an amount of 18000 has been withdrawn from my account on 29-June 2019 which has not been executed by me.I did not receive any SMS or email alert for the same.this is unauthorized transaction . > My account details are >Name ashish...

PAYTM - Refund

Shubham kohli on 18 Jun 2019

My bookmg id is 6685834098. I had booked a RETURN ticket on 03-Dec-2018 from AMRITSAR to BIRMINGHAM & vice versa vide PNR NO.HKPGJ (AIRINDIA) & Ticket No(s). 098-2987195364 and 098-2987195363. Our Return flight from Birmingham to Amritsar was CANCELLED BY AIRLINE (AIRINDIA) & we were intimated about the same via Email. So, we were nowhere at fault . We had booked the ticket from Paytm . I tr...

PAYTM - Voucher

Nilesh madhubhai kachhadiya on 18 Jun 2019

My Paytm voucher is not collect in complaint 40 days not a response on Paytm customer care and complain...


Rohit Kumar on 28 May 2019

i got a call that i won a offer and have to buy 5000 rs item and one by one they asked money and sum of 35000 they asked and they keep asking me more money in order to continue but i stopped because i had a feeling that it is fraud...

PAYTM - Money Not Yet Refunded

R S Rathod on 7 May 2019

It`s been a month and ago but I have not yet received my money. Company is only asking to wait for two days again n again.After waiting a lot I decided to file a complaint against the company . I hope I will get response from your side n look into this matter seriously . Thanking you in anticipation. I am sending the statement copy of the transaction because I have not yet received....

PAYTM - I have not paid

Ayan Mukhopadhyay on 17 Apr 2019

Yesterday I have not paid for any order through zomato,but today I saw that in my wallet there is no money.when I have checked my wallet,I saw someone has put an order using my Paytm.My Paytm number is 8617533604Without giving any passcode to my phone,how anyone can place an order.Please help me My emailayanmukherjeearjo@gmail.com ...

PAYTM - Delay in refund

Elisha Yohan TEKI on 7 Apr 2019

Hi Team,I booked one protable ac from Paytm on 1st april`19.And on 2nd April I cancelled that order because I was getting better than that, now from last five days everyday I am calling Paytm for my refund amount but they are just saying we are working on it but not giving any TAT or confirmation of my refund amount pls help me out from this I ll be greatful to you....

PAYTM - Refund of amount paid

Pragya Mishra on 6 Apr 2019

I have ordered a product from PAYTM on 1st April 2019. Due to some reasons I cancelled it. The amount was shown to be credited in my account by PAYTM , but I didn`t received the amount i.e Rs 648 in my account. I also called my bank but they told me that there is no amount credited by PAYTM . And PAYTM is saying that it has credited the amount. Please resolve my issue by taking required actions. ...

PAYTM - online shopping issue

jagannath on 4 Apr 2019

respected sir i am online purchasing nikon d7200 dslr camera.but company deliver anather coolpex camera.nikon d7200 dslr pries 36713 .but paytm fraud company.send the off coolpex camera this camera are scrap camera....

PAYTM - Misleading information incurred cost to me

Deepak Sharma on 4 Apr 2019

I want to highlight two issues to you. Booking ID – 6709308407 with PNR – TCFXV6. I have booked the ticket on 6th Dec’2018 with Four travellers under this itinerary- (1) Deepak Sharma (2) Deepak Kumar (3) Om Prakash Bhagat (4) Nischal Kumar Attari.1.Refunding process fraud2.Ticket cancellation1.Refunding process Fraud – On 25th Feb, I have called Paytm customer care to canc...

PAYTM - No refund processed against flight cancellation


I booked a flight for Kolkata-Mumbai for 16th April. As jet cancelled the flight I had to cancellation the same. Till data paytm has not processed the refund. I wrote called them. Now they have stopped replying even. Even when I called them they asked for 5-7 days which have passed. Yet no resolution from paytm. I have to book alternate flight but my money is stuck. I need a compensation against i...

PAYTM - Payment issue

Avinash on 1 Apr 2019

I have booked a bag from amazon and then I cancelled the order after cod has done. And I asked my refund in my paytm account no. 9958007148 this i already complaint regarding this I have every proof that Amazon has done it`s part they sent me reference no. But still not get my refund in my paytm account I am struggling from month for refund I am attaching every details regarding the paytm done by...


soham basu on 27 Mar 2019


PAYTM - olx mobile purchase

nitesh ingole on 27 Dec 2018

olx meine aad dekha tha aur chat hui usne mujhe bheja call pr bat hui to usne bola me army vala hu usne proop bheja mujhe adhar army id canteen id pan card apni pic mujhe apko sub diya hu apko 1080 krna hoga paytm to me courier se bhej deta to maine paytm kiya aur uski screenshot usko bheja fir kuch der bad courier vale call aaya bola apka product leke aya hu apko baki ki rasi he apko jama krna h...

PAYTM - Money refund

Ashok kumar mahto on 28 Nov 2018

Maine paytm se ek saare or ek headphone ordered kiya .saare maine return kr diya .wo achcha nahi tha.or headphone bhi kharab tha.paytm walo ne headphone ny liya kaha ki wo paise de denge .headphone return karne ki jarurat nahi h.wo pahle paisa paytm a/c me dalne wale the.pr maine kaha mere bank a/c me daal dijiye qki mera paytm me KYC nahi h..maine unko mer bank details diye pr wo submit hi nahi o...

PAYTM - need refund of rs 3031 paid against some shopping gifts

Aalekh on 15 Nov 2018

Hi,I got a call from 7235945814 for a gift from paytm asking me to pay an amount of 3031 and they were supposed to deliver a laptop against it.I had paid the amount on their website and again they said you additionally need to pay 7200, i said i need the money back.They agreed to pay the money back into my paytm account but till date it has never got credited.Kindly help me get my money back from ...


Mintu Dutta on 11 Nov 2018

On 23/10/18 around 3.55 pm I received 4 OTP from SBI credit card (No=4207399066454686)After that I received amount deduction massage. (RS- 5000x4=20000). All this transaction is goes to PAYTM PAYMENTS BANK Noida IN. (Rajahs Kumar. As told by pay tm customer care) On 29/10/18 around 9.11 pm from my debit card (NO-4704560986043523) RS (2×5000)=10000 fraud transaction to payment. PAYTM COMPLAIN...

SBI, ICICI, PAYTM BANK - online fraud transaction

Mintu Dutta on 11 Nov 2018

On 23/10/18 around 3.55 pm I received 4 OTP from SBI credit card (No=4207399066454686) on my mobile no 7001087026.After that I received amount deduction massage. (RS- 5000x4=20000). After that the fraud tried RS 12000 & 5000 transaction which was fail as told by SBI customer care. SBI credit card department block my card as suspected fraud transaction. Immediately I call for block my credit card. ...

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