RD 22 May 2019
I had purchased 2 earrings (Mia by Tanishq) from Myntra. One pair was INR 25490 and the other earring cost was INR 28,930/-respectively. There was a return policy given by Myntra. As soon I received the products, I raised a return request since I didn`t like the both the products. Its been almost a month now and have been continuously calling up Myntra to pick up the products and return my amount paid to them. I have been continuously calling and writing emails on the same. But Myntra has been making some kind of excuses and till now haven`t picked up the products. It has almost been a month and the amount of approx. INR 54,420/- is lying with Myntra. It is a deficiency on their part that they have failed to pick up the products and not even returning my money. I have been through lots of mental harassment for the last one month as this is a huge amount and I doubt that they will be returning my money. I have been continuously chasing them through emails and phone calls but of no use. They are just fooling me and asking me to wait for 48 hours every time I chase them. This has been ongoing for a month. I am really harassed and now concerned on the money I spent on these products. Myntra has been very unprofessional and has been fooling customers on the return and refund. I also firmly believe both Myntra and Tanishq are hands in glove and both are playing fraudulently. I sincerely request you take this on urgent basis and help me in getting my refund as I have waited for the long and since its a huge amount and request you to penalize Myntra for the harassment, if it is within your power.