RD 5 Nov 2019
I have returned campus sutra T-shirt on 13 oct, but my refund is not initiated yet, I called myntra for my refund status, they said due to some issue your refund can not be initiated, but we promise within 24 hrs you will get an update, but I did not get any update, I called 5 times, (in which 2 were escalated to escalation team) every time they say, you will get an update within 24 hrs, 2 times escalation team said we are arranging a call back from case manager, but I did not received any one, then 3rd time on call, escalation disconnected my call, and did not called me back too, call was disconnected while I was briefing my issue, and was very polite and asking for any alternate so that I can get my refund. I request you to please help me. I am attaching mail recordings and screenshot, in which it is clear that how many times I called them, and how much time they have taken, and then also didn`t provide my refund.
Money taken but not install from last 16 days
Money transaction fraud
Fraud Calls to customer
Dharampal kirana store
Take advance money on any recharge of mobile and dish or any other online transaction