Paysense india - Wrong penalty charges levied on loan account

RD 8 Oct 2019

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Hi, I am Dharokar Sanjay Ydav, have been wrongly charged a penalty interest of INR 590,on no due loan amount for the month of September 2019 by PaySense India (loan providers). As per NACH agreement the loan EMI of INR 13,576 gets debited from my saving bank account (Kotak Mahindra Bank) on 3rd of every month and the same amount has got debited on scheduled date. However, the penalty charges has been wrongly levied on me and the company and its customer service department is not answering to my emails. Please if you could resolve the issue.

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