RD 29 Dec 2019
I have purchased fastag which was made mandatory for all cars. My purchase date was 4th December 2019 while delivery date was within 10th December 2019. Paytm failed to deliver the material on time and kept on updating delivery date. Finally I got a text from Paytm my fastag is arriving on 17th December 2019 with a courier details. I was surprised to see the status of my fastag being delivered without delivering the product. No I didn`t received the product. I tried to call the delivery guy by the number provided by Paytm through sms, but the call went unanswered. I logged several complains to Paytm but got no response. Logged complain on their Facebook page but no it was of no use. I even tried to call their number but the made wait for more than 10mins after which the call got disconnected. Finally I feel cheated by Paytm. They took Rs.500/- from me and they literally disappeared. I have seen similar complains from many other consumers. Please help stop this racket.
Total Complaints ... 39
Pending Complaint ... 37
Resolved Complaint ... 2
Phone Number : 0120-3888-388
Email Id : care@paytm.com
Website : https://paytm.com
Address : B-121, Sector 5, Noida - 201301
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Paid services sold in fraudulent manner and services not provided after sales