AMAZON INDIA - Product not deluvered

RD 20 Jul 2019

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My order no is #404-5815716-5197156..which was suppose to deliver by 2nd July..but not delivered.And customer care says it has been delivered.. I requested for POD details but refusing to share as they are saying it`s internal process and cannot share.then how can i assume product has been delivered to right person.they are neither responding properly nor solving my problem.pl look into the matter

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