Country holidays inn and suites - Country holidays inn and suites- Fraud company

RD 21 Sep 2022

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They offered me complimentary nights in Goa while booking and after payment of my membership plan when I tried to book my complimentary nights they didn`t confirmed any kind of hotel booking and they said right now all hotels are booked and instead forced me to extend my complimentary nights vouchers till November 2022, I have written email confirmation from their side. In September when I tried to book again my complimentary goa nights, they refused and said it`s already consumed as per their system. And they can`t book any complimentary nights because of system error. When I asked for data of my booking they said as per system it`s showing consumed but we don`t have any data to share date of travel. Completely fraud company and wanted to know if I can get back my membership fees. Really fed up with follow-ups and emails with them, non-responsive team and fraud company. Need help to get this resolved, request to this forum to please help me to get this resolved.

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