- Misleading information provided and still asking for more money

RD 15 Mar 2023

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I have purchased premium service with Shine for 3, 657 rupees on transaction number :IN20230315_774779_113715 and thereafter again without informing to me asking for second invoice immeidately within 10 minutes and has been raised of Rs. 6961 on transaction number IN20230315_774844_124621. The total amount has been paid of Rs 10681/- thereafter after making the payment of second invoice. they have raised the third invoice of Rs. 15668 which i have stopped to pay. Thereafter they are insisting to make the payment otherwise you will not get the services. The transaction has been made today i.e. 15th March, 20323. I was miss informed about the package and now Shine representative is asking for more money. I wanted to get a refund and cancel the ordered service. getting no help

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Total Complaints ... 124

Pending Complaint ... 123

Resolved Complaint ... 1

Phone Number : 987-390-8002

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Address : PTP Park Centra Building, Sector 30, Opp 32nd milestone, Gurugram, Haryana 122001

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