Shine.com - Paid services sold in fraudulent manner and services not provided after sales

Paid services sold in fraudulent manner and services not provided after sales. Firstly the services were sold with inappropriate and misleading information and later it wasn`t returned and refunded but promised to paused as per request and even that didnt happed, its showing expired in my shine dashboad without even using it and no information through calls or emails were provided regarding it.

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