RD 5 Mar 2019
Dear Sir/Ma`am, This complaint is regarding IRCTC food app where i have ordered a to through app. I have done the pre payment and received a confirmation SMS. But when we have reached to station I have received another SMS and call too that your order has been cancelled. Till date I have not received my refund. I have tried to mail to IRCTC but no proper revert received neither refund. Screenshot attached. Thanks & Regards, Sumeet Pandey 9699917825