RD 21 Apr 2019
I had bought a product at jabong. the product doesn`t look good on me so i have to exchange it with another product . i have called and mailed many times to customer care executive and chiefmanager of jabong but they are telling that u can only exchange the size another product will not be given as this is not the exchange policy of jabong. But at the time of purchase i had seen th policy and there it was clearly written " if u have to change the product with another one the u can do it by giving a missed call on 8287370201" and this is still showing on jabong shopping app. But there is no response from them and every time they are telling we will not change the product . i am attaching the screenshot of the exchange policy of jabong with date of screenshot
Total Complaints ... 7
Pending Complaint ... 7
Resolved Complaint ... 0
Phone Number : 0124 612 8000
Email Id : chiefmanager@jabong.com
Website : https://www.jabong.com/
Address : Plot no. 109, Udyog Vihar, Phase 4, Gurgaon-122015, Haryana, India