Mobikwik - Cibil Score Impact

Dear Team, I paid my dues on time but it`s your error you refunded that money on 25th of may and asking to pay penalty and due charges, the hell company ever I`ll do consumer legal case against mobikwik if I don`t get solution and it`s affecting on my cibil also. Mobikwik is fraud ,as if you choose it to pay to merchant they include your wallet money & make a collect request for remaining amount, means they will not pay directly to that merchant via UPI. now at this step if transaction fails(which happened with me) , they will eat your UPI collected amount. now this is your tension to make them understand the case by writing & writing, sending screenshots but they will pretend to be legitimate & good but will not give any solution. Mobikwik do not have email id for complaints redressal. their interface is not convinient , they block your messaging in it. if you go to their facebook page & write, they will invite you on messenger, but that chat is not public, again the result is same “ writing & writing, sending screenshots but they will pretend to be legitimate & good but will not refund your money.” i deleted all the cards, removed banks from UPI , deleted UPI, then deleted app after several years of use, as now i know their intentions are not good only they are making fools. Cell - 7899943290 Regards On Mon, Oct 9, 2023, 12:07 PM MobiKwik Grievance Redressal wrote: Dear User, Greetings from MobiKwik! This is in reference to your concern regarding the repayment of ZIP bills. Please pay the due bill amount of INR 13,667. We would like to inform you that Penalty charges for delayed repayment will be applied on missing the due date which cannot be waived off. For more details related to payments and due dates please refer to the link: https://promotions.mobikwik.com/inapp/terms-and-conditions/zip/index.html?v=0 Happy to help! Regards, Team MobiKwik! image 10085891:2346713

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