RD 11 Nov 2018
On 23/10/18 around 3.55 pm I received 4 OTP from SBI credit card (No=4207399066454686) on my mobile no 7001087026.After that I received amount deduction massage. (RS- 5000x4=20000). After that the fraud tried RS 12000 & 5000 transaction which was fail as told by SBI customer care. SBI credit card department block my card as suspected fraud transaction. Immediately I call for block my credit card. I never shear my card details and OTP to any one. All this transaction is goes to PAYTM PAYMENTS BANK Noida IN. (Rajahs Kumar. As told by pay tm customer care) SBI COMPLAIN NO (reference no): 140407766534 PAYTM COMPLAIN NO (reference no): 93461886 On 29/10/18 around 9.30 pm I received a call from ICICI customer care for payment confirmation he asked me that are you paying from your debit card (NO-4704560986043523)to PAYTM ? I said No . then he said ok and cut the phone .At around 12.:15 am (30/10/18) I check massage & my account details then I show some body paid using my net banking twice (RS 5000x2=10000). Immediately I call for block my credit card. Castomer career exucirive told me that the person tried two more attempts but that was declined. ICICI COMPLAIN NO (service request no ): SR1575022912 PAYTM COMPLAIN NO (reference no): 93461886. PAYTM= PAYTM COMPLAIN NO (reference no): 93461886.Paytm was told me that they will provide the beneficiary details if I submit the FIR copy. I submit the FIR copy on 2/11/18, but till now they are not providing me the beneficiary details. Dear Sir, please notice me, After this entire transaction concern bank department reject next two money transfer attempt by the fraud through my credit and debit card. And both SBI & ICICI customer care contact me to ask Have you done that transaction? It means they have some doubt about the transaction. At the same time if they contact PAYTM then to temporally block that transaction for my confirmation, then it could be possible to return back my money. ICICI = ICICI investigation team decline my request for back my money. As they found that the transaction was done using my debit card all details. I never share my card details to anybody. If the fraud person done all transaction with proper way then why ICICI reject there next two attempts. SBI= SBI investigation team is too slow .I am not gating any information from them. Please solve this problem. It is important to find the person who do this to save other people fron online fraud. Thanks Regards MINTU MONI Dutta