Vodafone India - Balance deducted without informing

RD 16 Jul 2019

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I am using my Vodafone connection- 7798395188 for more than 7-8 years but now a days, I have seen, provider deducting money from my balance. Recently, they have deducted Rs. 49. I have called to customer service after few days, when I have observed my balance so less. I cam to know, some add on pack they have activated. I have requested to refund but they are disagree. This is not the first time, previously they have refunded but this time they don`t. I want to take some action against this fraud activity. Thanks, Tarun Paul

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