Vodafone not ready to unblock my SIM card - Vodafone blocked my SIM card

RD 14 Aug 2019

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Vodafone is not ready to unblock my SIM card. I am in roaming and Vodafone want to visit local store to unblock the SIM. Why do I need to visit the local store? Is the store blocked my SIM? Why it can`t get unlocked from back hand?

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