AGRS cargo packers and movers,plot no 204,main airport mahipalur,vasant kunj road,delhi-37 - Demanding more money than promised

RD 6 Nov 2019

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I opted for moving my household products from delhi to kolkata on the 1st if November, 2019. I spoke with Mr. Rampal Sharma and he promised me the charges for moving the goods to be Rs.6500.00. When the goods were packed they made a total bill reciept of 17700.00 and said that it is for the purpose of showing it to the border while transporting goods that the insurance is paid off. I did not opt for any insurance though. But he somehow convinced me saying that I will only have to pay 6500.00 INR and nothing more. While the goods were in transit, he asked me to transfer the money through UPI or Google Pay and I did the same I transferred 6500.00 and then called him to confirm. Then he said that I will have to pay 3000.00 more for insurance aswell. I argued with him saying that we agreed on 6500.00 and that i denied insurance. He started talking to me like a goon and started threatening me that my goods will not be delivered if I dont pay the extra 3000.00. The reciept which he gave me there one amount is mentioned in words for 6500.00 and in numbers his staff mentioned 17700.00. I kept asking them why they did so, they said that it was for their purpose and that I won’t have to pay anything more than 6500.00 which was promised to me. I was in a hurry to move due to family emergency and that is the reason I did not have any other options left as the reciept was given to me after the goods were loaded. This man is asking me to pay the money by tomorrow which is 7.11.2019 or else he won’t release my goods from Kolkata warehouse which is in Dankuni. He did not mention any truck number or any details of the transport. I was jot given any insurance letter or certificate aswell. I request the authorities to please take serious action against this company and the person in contact. He is speaking like a goon and he is threatening me. Te household goods are expensive and I have all my household products in there. I am yet to pay him extra 3000.00 Rs. Please help me get out of this fraudulent activity which most of the packers and movers are engaged in.

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