INDIAN RAILWAYS - Account debited twice but not a single ticket booked

RD 14 Aug 2019

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I want to book a ticket for my wife who is going to travel with my 2 yrs old son and when I try to book the ticket in hate bazare exp from malda town to Sahara the all formalities gone well untill ac was debited twice but not a single ticket booked, due to which my 2 yrs old son and my wife have to travel via general ticket. I they can`t able to provide me ticket then who gave them right to debit my ac twice????

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