RD 12 Feb 2023
Dear Sir/Madam, This is to inform you that I am holding a credit card with your bank. I`m using RBL cards since 2018 and I always paid my dues regularly but Due to some financial and medical issues I have not been able to make the regular payment for the last two months. I strongly hope that I will be able to get back on track in the coming two to three months. And i told the same thing to their customer support and recovery agent too many times. But Your collection person (I don`t know his real name because he denied to tell me) he is calling regularly with different different numbers (9599705100, 9599705006, 9560407784, 9971332849, 9650405539, 9560407932, 9599705100, 9650405173, 9560407805, 9599270081, 9717281830, 9599705400,9560408663, 9958864839, 9650405539, 9650405293, 9650405364) is calling to my friends, relatives, and specialy girls contact’s number and using vulgar and abusive language with girls. They only makes the call on his personal contact number and using vulgar language.(i.e ladies ko call karke gandi gandi gaaliya de rahe hai). After that i got his number from my relatives, and i called him(Jab meine unko call kiya tb inhone muje bhi third party agents se pitwa ne ki dhamki di, or bole ki tujhe tere ghar se uthwa lunga, ghar par gunde bhej ke sabko pitwa dunga, humara daily ka kaam hai, meine bahut customer ko uthwaya h), Kindly let me know how did you get the contact details of my relatives, and friends who are in no way linked with my card account. How can he disclose my liability with my friends, neighbors and relatives?I just want to confirm who one authorized to collection for disclose my liability with my friends and relatives. If you are using the social networking for tracing so I told that, your representative doing illegal and crimnal activities and I will going in consumer court for help. THIS NONSENSE AND ILLEGAL ACTIVITY BY YOUR EXECUTIVES OR RATHER YOUR “HIRED GOONS” IS ACTUALLY DEVASTATING MY PROFESSIONAL AND PERSONAL WELL BEING AND THE LEVEL OF HARASSMENT IS SUCH INTENSE THAT I AM CONTEMPLATING SUICIDE AS I AM NOT ABLE TO COPE WITH THE INSULT AND SOCIAL ABUSE. My request to you is as per following A> Identify the agency that you have hired to approach me for collection I want to know the details of these people and for your assistance I may update you that this is my legal right. B> Restrain your goons from harassing me, my relatives and also my extended family and my colleagues and their family WITH IMMEDIATE EFFECT. I WANT TO CONCLUDE MY MAIL BY SAYING THAT YOU ARE FREE TO APPROACH ME FOR COLLECTIONS OF YOUR DUE AMOUNT, YOU ARE FREE TO TAKE LEGAL ACTION AGAINST ME IF I DEFAULT ON YOUR PAYMENTS BUT DO NOT I REPEAT DO NOT INTIMIDATE ME OR MY KNOWN ONES ANY FURTHER AS THIS WILL LEAD TO PERSONAL ENMITY BETWEEN ME AND YOUR GOONS AND I WILL NOT LEAVE ANY STONE UPTURNED TO GET THE GUILTY BOOKED AS PER INDIAN PENAL CODE AND AS PER THE MODEL CODE OF CONDUCT FOR COLLECTIONS AND RECOVERY AS MANDATED BY RBI. I WANT YOU TO ACT AND ACT NOW!!! STOP THE HOOLIGANS ELSE I WILL HAVE TO APPROACH THE AUTHORITIES AND HOLD THE MANAGING DIRECTOR OF CAPITAL FIRST PERSONALLY RESPONSIBLE IF ANY UNTOWARD INCIDENT HAPPENS IN MY FAMILY and you will be responsible for my sucide. Regards Lekh Raj 9205545445 Card number 5239504510337234