Raveendran Vadakkoot on 6 Jan 2023
Dear Zomato team, This email is to bring to your notice that the Subway order of 3 subs did not get delivered. I want a full refund for the same including the partner`s tip which had included upfront. There are a few suspicious activities also related to the delivery partner that I have noticed. 1. I approved his entry to the society at 10.05 pm and he left the society at 11.09 pm. Wh...
Irtiqa Khan on 10 Jun 2020
I have faced issues with the restaurants and the vallets authorized with the company they take advance payment and sometimes they deliver wrong items, sometimes the vallet does not appear with the food and there is no response from the customer service. And they just grab money from customers....
Abhinav verma on 21 Jan 2020
regarding the order ID- 1330884980. I had the paid order which was not delivered to me as the delivery boy asked for extra money to deliver, which I refused so he cancelled the order saying I would take time to collect it....
SURAJ KUMAR SAHOO on 20 Jan 2020
I made a online payment of 241 rs. For my food and due to some medical emergency I could not collect the food and they cancelled my order and are refusing to return back my money not they are send back my food that I have the right to get because I paid for it....
Parul Jain on 1 Dec 2019
We have ordered patties from zomato from bits and bites kanwar nagar in which we have found stapler pin..It was about to be eaten but we have seen it before.....
Sumit Srivastava on 12 Oct 2019
I had order food on zomato 24 09.2019 and paid online by google pay app. Due to some technical issues the order had cancelled but the refund still pending....
Rutuja on 5 Aug 2019
I ordered food from Zomato . Order no 1992616840 for Rs. 202.61 & was waiting for my order when I received a notification saying my order has been cancelled reason been my no is not reachable. On contacting Zomato they said if customers no is not reachable they have a policy to cancel the order & will not be refunding the amount & we can write to order@zomato. com. On trying the delivery boy he ar...
Akshay on 23 Jul 2019
Hi, I have ordered 1 veg double masala Maggie from Punjabi plaza restaurant in BTM layout 1st stage but they have added egg in the veg Maggie. I have complaint to ZOMATO customer support they are asking to put review in company site but this is not resolved my issue....
Rahul saini on 16 Jul 2019
I have ordered through Zomato from one veg thali. In that veg thali include paneer sabji ,daal and Chapati.. While having food i noticed that one piece of chicken is there in paneer sabji. I m pure vegetarian...when i complaint about this they are saying that its tofu Don`t worry eat it. This kind of response they are giving. ...
Rahul saini on 16 Jul 2019
I had ordered an pizza yesterday but i had got only two pieces instead of 6 however ehen i complaint they said it is all proper nd we can`t do anything also i have a pic to prove it but they are the denying the fact...
Rahul saini on 16 Jul 2019
I had ordered an pizza yesterday but i had got only two pieces instead of 6 however ehen i complaint they said it is all proper nd we can`t do anything also i have a pic to prove it but they are the denying the fact...
Rahul saini on 16 Jul 2019
I had ordered an pizza yesterday but i had got only two pieces instead of 6 however ehen i complaint they said it is all proper nd we can`t do anything also i have a pic to prove it but they are the denying the fact...
Harsh Vora on 13 Jul 2019
I ordered a pizza nd i got only 2 pieces and when i complaint them they are saying they can`t do anything pls help me m being helpless ...
Rahul saini on 16 Jul 2019
I have already ordered a chiken lababdar then they accept it then my Money was deducted by online ,delivery boy collect that order after that my order will cancelled he said ur phone was out of coverage but my phone is ok m waiting zomato calls now it is fraud for customers na They told me ur money will not refunded...
Rahul saini on 16 Jul 2019
I placed an order online and paid rupees 529 for it. But they Cancelled the order and and refunded only 195 rupees. The customer care says contact the restraunt and the restraunt says contact zomato. Ultimately I didn`t get my money back. ...
Rahul saini on 16 Jul 2019
I placed an order online and paid rupees 529 for it. But they Cancelled the order and and refunded only 195 rupees. The customer care says contact the restraunt and the restraunt says contact zomato. Ultimately I didn`t get my money back. ...
Rahul saini on 16 Jul 2019
I placed an order online and paid rupees 529 for it. But they Cancelled the order and and refunded only 195 rupees. The customer care says contact the restraunt and the restraunt says contact zomato. Ultimately I didn`t get my money back. ...
Rahul saini on 16 Jul 2019
I placed an order online and paid rupees 529 for it. But they Cancelled the order and and refunded only 195 rupees. The customer care says contact the restraunt and the restraunt says contact zomato. Ultimately I didn`t get my money back. ...
Vicky gupta on 29 Jun 2019
Sir i have ordered from punjabu tadka pure veg restaurant... I orderd shahi paneer. I regularly order form there... Today tha shahi panner was diffrent by looks and taste. They sended me the like kadhai panner bcoz there is too much ruffly chopped onions and capsicum in the gravy and too much oil in it... I contact the costumer care at zomato and told about the diffrence. They told me to consume...
Vicky gupta on 29 Jun 2019
Sir i have ordered from punjabu tadka pure veg restaurant... I orderd shahi paneer. I regularly order form there... Today tha shahi panner was diffrent by looks and taste. They sended me the like kadhai panner bcoz there is too much ruffly chopped onions and capsicum in the gravy and too much oil in it... I contact the costumer care at zomato and told about the diffrence. They told me to consume...
Rahul saini on 16 Jul 2019
I was delivered chicken instead of veg i have photos of it also and the zomato promised me for a refund which they didnt do and was promised for a apology mail which was not also done and the restaurant is not up to mark of food level the company and restaurant are just cheaters ...
Aman Kumar on 18 Jun 2019
I order food from Zomato With order number #1765123653. Suddenly approx half an hour i get notification as my order has been cancelled because customer was unreachable. I contacted Zomato support team and they said they won`t refund my money back as i didn`t pick the food. I contacted particular restaurant and they said food has been dispatched. I tried reaching delivery boy and delivery boy numbe...
Amit Kumar on 17 Jun 2019
1st time order the food from (Hot Meals) . They place 2 time wrong order, my order cart is 1Kadai paneer, 2 Laccha parantha, 7 Tawa roti or Special Riata, I pay 277 as per order. 1st time I received Veg Biryani Or Roti, 2nd time I received (Moti Or jali hui roti )Chappati. & I don`t receive full complete order. Or not receive any bill from Restaurant. Check below photo`s & I talk to ...
Vidit singh on 17 Jun 2019
I ordered Food from zomato. I got the spoiled food.. there was no soda in the mocktail.It was just a plain water.Please help me ...
Jai Lakhabhai on 6 Jun 2019
Hello, Over the past year I have placed multiple orders through Zomato website. At the time of checkout, I could place my order by just providing my phone number 9960927327 without entering email id. Now I cannot view my order history for orders placed through my mobile number 9960927327 as both Zomato website and app allows to login into account using email only. Around half of the or...
Shringarika sahay on 1 Jun 2019
I have ordered food from Zomato . The money got deducted but order did not placed. It`s been 22 days they are saying money will be added with 2 days but it`s still not refunded....
Taranpreet Kaur on 19 May 2019
I ordered a roll from roll express. On my screen, It was clearly written that restaurant hasn`t confirm your order yet and before the restaurant could confirm it, within a minute of ordering I cancelled the order. They charged me whole amount of order as cancellation penalty because according to them the restaurant had start preparing for it. When the restaurant didn`t confirm it Then how on this...
Sanchit mangla on 13 May 2019
I ordered from zomato on 7 may 2019 at 9 31 pm in evening. At 11 30 they sent me a message that your food is delivered but it was not. I tried to contact online support. But they replied me after 5 hours. Next day i tried to explain them the whole issue but they said u will be given your cashback for the food that was not delivered. We have forwarded the issue to the senior team. ANd asked me to w...
VARUN CHANGIA on 10 May 2019
On 2nd of may 2019 around 8.09 pm I have order a pizza online from pizzaman(order no. - 1508454794) though zomato & immediately I have cancelled my above order even the food was not even ready for preparation as per pizzaman owner. After all that zomato has charged full order amount of Rs. 427 & didn`t refund the whole amount. For what reason will I pay even pizza has not been prepared also. I wa...
Dhananjay on 30 Apr 2019
Hi Sir/Madam,I ordered food from ZOMATO an online food provider platform. My order has been placed from the restaurant I have chosen and it is confirmed same by the restaurant when i called them. But, the ZOMATO delivery boy didn`t deliver my order. When I talked to him, he just has told me order has been cancelled by zomato itself because they are not able to contact me. So food will be returned ...
suraj singh on 22 Apr 2019
Sir yesterday I ordered food from Thali delights through the zomato application. My order number is 1658431661 and paid through the UPI. I don`t know why this happens only yesterday, the delivery person is blaming me that I am unable to reach so he cancelled my order himself and blamed me for it. I haven`t received any calls from anyone regarding my order I have sent my yesterday recent call logs ...
Prashant Verma on 13 Apr 2019
Hello, zomato atometic order cancle karta h ya fir atometic adress galat kar deta hain aur online kiya hua payment kabhi vapas nhi karta costomer ko loot raha pls jaldi se jaldi zomato band kar diya jaya very big froud food compny zomato...
harish on 9 Apr 2019
i made an order food from zomato, order id is 1532531744. on successful payment my order was delivered by deliver boy name Dilip kumar sidar contact no 8839441079.when he reached my home he demand me an extra money for delivery charges, but when i refuse to gave he will take away my parcel himself....
Ardhendu on 9 Apr 2019
I ordered food on 8th Apr 2018 from one restaurant. But in food I got hair. When I complained them they told me that they cant help us because it was ordered evening and I was complaining night. when I am asking for refund they told me that they cant help me....
Gaurav on 7 Apr 2019
I ordered food from Parrattha Ssinghh and it wasn`t delivered. After reaching out to customer service, they gave token of ₹57 and assured to serve better in future. Hence I ordered again from same place. I was assured over chat that my order is picked up and will be delivered by 11:46 am and was again cancelled. In both instances my money was deducted and was told to be returned in 7 days. Need...
MD SHARAFAT ALI on 12 Feb 2019
ज़ोमैटो द्वारा खाना आर्डर करा ,कुछ मिनुट्स में लगा कि आर्डर कैंसिल करके पुनः नया आइटम ऑर्डर करू ,कैंसिल का आप्शन नहीं मिला तो चाट सपोर्ट पे हेल्प मांगी ,बत...
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